Our process ensures a hassle-free customer experience from conception till completion. With so many materials to choose from, it can be daunting and confusing to narrow down a surface option that’s going to look perfect. Our professional staff offers you expert guidance over the choice of material, color and edge design to help you with your stone countertop project.
Our seamless process entails:
To start off, contact us through an email or visit our store to get a free quote. Tell us about your requirements and expectations, and we will provide you the most competitive and clear estimate of costs.
Stone Selection, Showroom Visit
Firstly, you can visit our showroom to choose your brand and colors. Also, you can explore our Suppliers’ online gallery of stone colours. Lastly, we can arrange a visit to our Slab Suppliers’ warehouses so that you can see full slabs, in order to ensure that you select the right stone for your project. We also provide samples that you can sign out. We want you to be completely happy with the stone you select.
As this is a very critical step in the process, we have a highly trained templator that will visit your place and take the required measurements. We use cutting-edge laser technology to measure the dimensions of countertops or vanities and create customized laser-guided Autocad drawings of your countertops, vanities, closets or any other surface, which feed our CNC machining.
AutoCAD Design and Fabrication in our Factory
Using the AUTOCAD template, we cut your chosen stone into the required dimensions at our facility located in Brampton. We use advanced CNC machinery and stone equipment to cut the stone and fabricate the stone countertop to deliver a perfectly-finished product ready for installation.
Pre -Installation Tear Out and Plumbing
Before installation, if you have existing countertops, they would need to be removed and current sinks and plumbing disconnected. We provide these services at an additional cost. However, if the installation is for brand new cabinets, this step is not relevant.
Our office staff will coordinate an installation time with you, and our installation team will come in and complete the installation of the countertop, closet or vanity within the scheduled time. We try to give a turnaround time from 1-4 days from date of templating, provided you have chosen the stone already.
Finishing and Quality Control
After final placement of the product, we thoroughly examine the whole project, look for any flaws and eliminate them to ensure perfect and satisfactory execution. We complete a quality control check, in order to ensure all standards have been met or exceeded your expectations. If you have issues, we will resolve them.